RemoteTech is devoted to coming through and producing the change necessary to improve our client's business models. We demonstrate this though both the visible changes in cost efficiency, but on a contractual level as well. This is so all our clients feel comfortable with RemoteTech from the very beginning of our business relationship. RemoteTech presents service level agreement ( SLA ) that benefits our clients Application Management needs.
Our agreements include:
RemoteTech's Application Management breaks down to three categories. These are Application Development, Application Maintenance and Application Testing.
RemoteTech's application development offers delivery solutions that cut costs without sacrificing integrity. We offer:
There are immediate as well as long term benefits to increased application development. These include cutting costs while simultaneously maintaining a fast speed of development that not only allows our clients to keep up with competitors, but puts them ahead of the flock. RemoteTech uses Projection Models outlining and anticipating the way to most smoothly integrate application developments with your business process.
RemoteTech offers SLA based maintenance on an around the clock, 7 day a week schedual. This service includes on-call support for high priority problems, user based issues, customer inquiry answers and patching issues. RemoteTech understands that application maintenance is an ongoing contention. Our support centre is built around this understanding and will service your needs better because of this. RemoteTech's services include:
By choosing RemoteTech for application maintenance our clients benefit:
Applications that continue to fail in today's business world are not acceptable. RemoteTech diagnostic testing along with our Portfolio Analysis process helps eliminate these types of issues. Often today business based applications are not currently operating to their optimal level. They can regularly occur without any knowledge of the error. These costly mistakes can become a overwhelming burden to companies who can't immediately correct them. RemoteTech uses a high level of certified standards. These certifications include:
Stringent BS 7799 certified security standards
While there is no doubt that a thorough applications testing policy saves money and increases efficiency, it is still important to perform applications testing in the most cost effective manner. Outsourcing an application testing team is a viable method maintaining a rigorous application filtration policy in the most cost-effective manner possible.
© 2005 RemoteTech